eShop Terms & Conditions
PROFIL Sport tyres

Profil Shop rules

The online shop at, hereinafter referred to as the ‘Shop’ is run by WAP limited liability company seated in Klodne 99, post code: 34-654 Mecina, entered into the register of entrepreneurs kept by the District Court for Kraków-Śródmieście in Kraków, 12th Commercial Department of the National Court Register, under the KRS number 0000080784,with initial capital amount of 100 000 PLN paid in full, taxpayer identification number 7342899450 and REGON number (National Business Registry Number) 492742140.

§1.Order entry and processing

1.The shop sells its products via the Internet. Product details and description can be found on the shop’s website .

2.Orders are taken through the shop’s website at by using the order form available. The customer shall confirm the order placed within 7 days. Failure to confirm the order placed within the above mentioned deadline results in order cancellation and refund of the prepaid value to the customer. By placing the order the customer is asked to provide all the necessary data required when entering the order form. In case of an inappropriately-filled or incomplete order form, the order will be cancelled within 7 days and the Shop is not liable for any of such inappropriately-filled or incomplete order forms.

3.Once the order is placed and confirmed under the provisions of clause 2, the Customer shall receive information concerning product availability within 5 working days. Within 5 working days following the payment receipt, the goods shall be transferred to a courier service. In case of product unavailability, the customer shall be refunded the prepaid value. The term ‘delivery time’ shall mean the day on which the goods are transferred to a courier service. The order will be processed based on product stock availability within the shop or within shop’s suppliers.

4.In the event that some of the ordered items turn out to be unavailable, the customer shall decide on the way the order is to be proceeded i.e. partial order processing or order cancellation.

5. In case of product unavailability (no items available in shop stock or in shop supplier’s stock) and if the order placed by the Customer cannot be processed, the Shop shall have the right to withdraw from the contract within 14 days of its conclusion and shall refund the Customer within the same deadline only the prepaid amount, if any such amount had been paid.

§2 Delivery time and shipping

1.The ordered goods shall be delivered through a courier service. The Shop provides delivery within Poland’s territory only.

2.The estimated and guaranteed delivery time by courier service is 2 days.

3.The Shop does not bear responsibility for any undelivered goods or delivery delays due to wrong or imprecise address details entered by the Customer or if the Customer fails to collect the parcel/consignment.

4.Upon goods delivery the Customer undertakes to check the condition of the parcel in the presence of a courier. Condition on which customer complaint investigations start is drawing up a complaint protocol by the Customer in the presence of a courier. Upon reception of the goods by the Customer, the title to the goods is transferred to the Customer together with all the risks associated with ownership and use of the goods, and in particular the risk of loss and damage.

5.If after the receipt of the parcel by the Customer, the Customer finds out a damaged or loss of it which could not have been noticed to the outside of the parcel on receipt – the Customer shall notify a courier service within 7 days of the parcel’s reception to draw up a complaint protocol.

§3 Payment

1.The Customer may arrange payment for the ordered goods in the following ways:

a)Cash – on personal collection

b)Advance payment via bank transfer. Once the Shop receives full payment, it processes with the order.

2.In case the Customer fails to pay within 14 working days from the date of the order entry, the Shop shall cancel the order without prior notice to the Customer.

§4 Right of withdrawal

1.Under the Act of 2nd March 2000 on protection of certain rights of consumers and the liability for damage caused by a dangerous product, the Customer may withdraw from the contract and return the ordered product to the Shop without any reason given but shall make a withdrawal statement within 10 days of the goods reception.

2.The right of withdrawal under clause 1 shall be exercised only by individuals purchasing goods which are directly associated with their commercial or professional activity (consumer).

3.The condition on which the goods may be returned is delivering a complete product item without visible traces of use (a product item shall not have been used) in the original unbroken package, together with original purchase document (receipt or invoice) as well as complete purchaser details with bank account number into which the refund is to be made. The returned goods shall be in a proper and safe packaging labelled ‘Return’ in a conspicuous place on the outside of the return parcel.

4.The Shop undertakes to refund for the total product price together with shipping costs to Customer. The refund shall be made within 14 working days via bank transfer into the bank account indicated by the Customer. The shop does not however accept any cash on delivery parcels.

5. The Customer shall bear the cost of the return shipping.

§5 Warranty

1.The Shop is liable for the purchased goods quality under the provisions of the Civil Code and the Act on specific terms and conditions of consumer sale and amendments to the Civil Code of 27th July 2002 (Journal of Laws No. 141, item 1176).

2.The Customer undertakes to get familiar with the product description in the warranty card. The Customer undertakes to use a tyre in accordance with its destination as well as in the conditions it had been designed for. In particular, the customer shall have it installed by specialized garages only.

3.If the delivered goods are found to be defective, the Customer has a right to make a defective product claim in the shop. Once that any kind of defects is found, the customer shall cease using the product. The Customer is then obliged to have a defective tyre dismantled by specialized garage only and provide the shop with a receipt/invoice for such service together with a defective product. The Customer can deliver the defective product in person or send it by economy postal parcel service. If the claim is recognized, the Shop shall reimburse the shipment costs to the Customer. Together with the defective goods, the customer shall also send the purchase document as well as the invoice confirming that the dismantle service was provided by a specialized garage. The Shop will not accept any cash on delivery parcels.

4. Any defective product claims shall be considered within 14 days of the defective goods reception by the Shop. In the event that the claim is recognised, the Shop shall repair the product or exchange it for a new one. In case when both turn out to be impossible then the Shop will reimburse the purchase price to the customer.

5. For all types of defective product liability claims the product shall be delivered in such technical condition in which it is possible to establish liability.

6. The Shop shall not be liable for product defects or damages caused by improper use of the product or use of the product in a manner inconsistent with its intended use.

§7 Personal data protection

1.Once customers have placed an order their personal data are automatically entered into the Shop’s customers database. Such customer data are processed for the purposes reasonably related to the performance of the purchase agreement only.

2. Customers’ personal data are protected in accordance with the Act of 29st August 1997 on Personal Data Protection (Journal of Laws No. 133, item 883, as amended). The data controller shall be WAP limited company seated in Klodne 99, post code: 34-654 Mecina. Customers’ personal data are collected for the purpose of order execution only. The customers shall have the right to access their data content and alter them at any time. Providing personal data, in case of individuals, shall be deemed indispensable for order execution.

§8 Final provisions

1.The products presented on the website shall not constitute an offer within the meaning of the Civil Code.

2.The provisions of the Polish Civil Code are applicable to matters not governed by this document and in particular the provisions of the Act of specific terms and conditions of consumer sale and amendments to the Civil Code, the provisions of the Act on protection of certain rights of consumers and the liability for damage caused by a dangerous product.

3.Any amendments to the present document shall be in force once they appear on the Shop’s website – The orders which had been placed before any such amendment made shall be executed based on the provisions in force as on the date of the order.

4.The present regulations shall enter into force on the 1st August 2010.

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