online shop at www.sklep.oponysportowe.eu,
hereinafter referred to as the ‘Shop’
is run by WAP limited liability company seated in Klodne 99, post code: 34-654 Mecina, entered into the register of
entrepreneurs kept by the District Court for Kraków-Śródmieście
in Kraków, 12th
Commercial Department of the National Court Register, under the KRS
number 0000080784,with initial capital amount of 100 000 PLN
paid in full, taxpayer identification number 7342899450 and REGON
number (National Business Registry Number) 492742140.
entry and processing
shop sells its products via the Internet. Product details and
description can be found on the shop’s website
are taken through the shop’s website at www.sklep.oponysportowe.eu
by using the order form available. The customer shall confirm the
order placed within 7 days. Failure to confirm the order placed
within the above mentioned deadline results in order cancellation and
refund of the prepaid value to the customer. By placing the order
the customer is asked to provide all the necessary data required when
entering the order form. In case of an inappropriately-filled or
incomplete order form, the order will be cancelled within 7 days and
the Shop is not liable for any of such inappropriately-filled or
incomplete order forms.
the order is placed and confirmed under
the provisions of clause 2, the Customer shall receive information
concerning product availability within 5 working days. Within 5
working days following the payment receipt, the goods shall be
transferred to a courier service. In case of product unavailability,
the customer shall be refunded the prepaid value. The term ‘delivery
time’ shall mean the day on which the goods are transferred to a
courier service. The order will be processed based on product stock
availability within the shop or within shop’s suppliers.
the event that some of the ordered items turn out to be unavailable,
the customer shall decide on the way the order is to be proceeded
i.e. partial order processing or order cancellation.
In case of product unavailability (no
items available in shop stock or in shop supplier’s stock) and if
the order placed by the Customer cannot be processed, the Shop shall
have the right to withdraw from the contract within 14 days of its
conclusion and shall refund the Customer within the same deadline
only the prepaid amount, if any such amount had been paid.
Delivery time and shipping
ordered goods shall be delivered through a courier service. The Shop
provides delivery within Poland’s territory only.
estimated and guaranteed delivery time by courier service is 2 days.
Shop does not bear responsibility for any undelivered goods or
delivery delays due to wrong or imprecise address details entered by
the Customer or if the Customer fails to collect the
goods delivery the Customer undertakes to check the condition of the
parcel in the presence of a courier. Condition on which customer
complaint investigations start is drawing up a complaint protocol by
the Customer in the presence of a courier. Upon reception of the
goods by the Customer, the title to the goods is transferred to the
Customer together with all the risks associated with ownership and
use of the goods, and in particular the risk of loss and damage.
after the receipt of the parcel by the Customer, the Customer finds
out a damaged or loss of it which could not have been noticed to the
outside of the parcel on receipt – the Customer shall notify a
courier service within 7 days of the parcel’s reception to draw up
a complaint protocol.
Customer may arrange payment for the ordered goods in the following
– on personal collection
payment via bank transfer. Once the Shop receives full payment, it
processes with the order.
case the Customer fails to pay within 14 working days from the date
of the order entry, the Shop shall cancel the order without prior
notice to the Customer.
Right of withdrawal
the Act of 2nd
March 2000 on protection of certain rights of consumers and the
liability for damage caused by a dangerous product, the Customer may
withdraw from the contract and return the ordered product to the Shop
without any reason given but shall make a withdrawal statement within
10 days of the goods reception.
right of withdrawal under clause 1 shall be exercised only by
individuals purchasing goods which are directly associated with their
commercial or professional activity (consumer).
condition on which the goods may be returned is delivering a complete
product item without visible traces of use (a product item shall not
have been used) in the original unbroken package, together with
original purchase document (receipt or invoice) as well as complete
purchaser details with bank account number into which the refund is
to be made. The returned goods shall be in a proper and safe
packaging labelled ‘Return’ in a conspicuous place on the outside
of the return parcel.
Shop undertakes to refund for the total product price together with
shipping costs to Customer. The refund shall be made within 14
working days via bank transfer into the bank account indicated by the
Customer. The shop does not however accept any cash on delivery
The Customer shall bear the cost of the return shipping.
Shop is liable for the purchased goods quality under the provisions
of the Civil Code and the Act on specific terms and conditions of
consumer sale and amendments to the Civil Code of 27th
July 2002 (Journal of Laws No. 141, item 1176).
Customer undertakes to get familiar with the product description in
the warranty card. The
Customer undertakes to use a tyre in accordance with its destination
as well as in the conditions it had been designed for. In particular,
the customer shall have it installed by specialized garages only.
the delivered goods are found to be defective, the Customer has a
right to make a
defective product claim in the shop. Once that any kind of defects is
found, the customer shall cease using the product. The Customer is
then obliged to have a defective tyre dismantled by specialized
garage only and provide the shop with a receipt/invoice for such
service together with a defective product. The Customer can deliver
the defective product in person or send it by economy postal parcel
service. If the claim is recognized, the Shop shall reimburse the
shipment costs to the Customer. Together with the defective goods,
the customer shall also send the purchase document as well as the
invoice confirming that the dismantle service was provided by a
specialized garage. The Shop will not accept any cash on delivery
Any defective product claims shall be considered within 14 days of
the defective goods reception by the Shop. In the event
that the claim is recognised, the Shop shall repair the product or
exchange it for a new one. In case when both turn out to be
impossible then the Shop will reimburse the purchase price to the
For all types of defective product liability
claims the product shall be delivered in such technical condition in
which it is possible to establish liability.
The Shop shall not be liable for product defects or damages caused
by improper use of the product or use of the product in a manner
inconsistent with its intended use.
Personal data protection
customers have placed an order their personal data are automatically
into the Shop’s customers database. Such customer data are
processed for the purposes reasonably related to the performance of
the purchase agreement only.
Customers’ personal data are protected in accordance with the Act
of 29st August 1997 on Personal Data Protection (Journal of Laws No.
133, item 883, as amended). The data controller shall be WAP limited
company seated in Klodne 99, post code: 34-654 Mecina.
Customers’ personal data are collected for the purpose of order
execution only. The customers shall have the right to access their
data content and alter them at any time. Providing personal data, in
case of individuals, shall be deemed indispensable for order
products presented on the website shall not constitute an offer
within the meaning of the Civil Code.
provisions of the Polish Civil Code are applicable to matters not
governed by this document and in particular the provisions of the Act
of specific terms and conditions of consumer sale and amendments to
the Civil Code, the provisions of the Act on protection of certain
rights of consumers and the liability for damage caused by a
amendments to the present document shall be in force once they appear
on the Shop’s website – www.sklep.oponysportowe.eu.
The orders which had been placed before any such amendment made
shall be executed based on the provisions in force as on the date of
present regulations shall enter into force on the 1st
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